Privacy Policy

Privacy Policy

1. Introduction

Cosplex respects your privacy and is committed to protecting your personal data.
This Privacy Policy describes how we collect, use, store, and share your personal information when you use our website and related services (collectively, the “Platform”).

By using Cosplex, you agree to this Privacy Policy and consent to our use of your information as described below.

 

2. Eligibility and Age Requirement

Cosplex is intended for users aged 16 and older.
If you are under 16, you may not use the Platform or provide any personal information without parental or guardian consent.
We do not knowingly collect information from users under 16 years of age.

 

3. Information We Collect

We collect the following types of information:

a. Account Information
When you register for an account, we collect your name, email address, username, password, and other basic profile details.

b. Content and Uploads
If you are a creator, we collect the content you upload (e.g., images, videos, captions, thumbnails). Uploaded content may contain personal information if you include it yourself.

c. Payment Information
When you make or receive payments, we process transaction details through secure third-party payment processors (e.g., Stripe, Razorpay, PayPal).
We do not store your credit card or banking details on our servers.

d. Communication Data
We may collect messages, emails, or support requests you send to us.

e. Usage and Device Data
We automatically collect data such as your browser type, IP address, operating system, device type, referring URLs, pages visited, and session time.
This helps us analyze usage, improve performance, and detect fraud.

f. Cookies and Similar Technologies
We use cookies, pixels, and local storage to:

  • Keep you logged in,

  • Measure site performance,

  • Deliver relevant ads via Google AdSense and other partners,

  • Remember your preferences.

You can control cookies in your browser settings.

 

4. How We Use Your Information

We use your personal information to:

  • Provide and improve our Platform’s functionality and user experience.

  • Process subscriptions, tips, and ad-based monetization payments.

  • Personalize ads and content.

  • Communicate with you regarding your account or new features.

  • Detect and prevent fraud, abuse, or violations of our Terms of Service.

  • Comply with legal obligations.

 

5. Advertising and Third-Party Partners

Cosplex displays advertisements through Google AdSense and may partner with other ad networks in the future.

These partners may use cookies, web beacons, or similar technologies to:

  • Serve personalized or non-personalized ads,

  • Measure ad effectiveness, and

  • Understand audience engagement.

Google AdSense and Cookies
Third-party vendors, including Google, use cookies to serve ads based on your prior visits to Cosplex and other websites.
Google’s use of advertising cookies enables it and its partners to serve ads to you based on your browsing activity.
You can opt out of personalized advertising by visiting Google Ads Settings.

We comply with Google’s EU User Consent Policy.

 

6. How We Share Your Information

We may share your information with:

  • Payment processors to facilitate payments.

  • Analytics providers such as Google Analytics to improve performance.

  • Legal authorities if required by law or to protect our rights.

  • Creators when necessary to fulfill services (e.g., access to content purchased).

We do not sell or rent your personal information to third parties.

 

7. Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
While we take reasonable precautions, no method of transmission over the internet is 100% secure.

 

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access – Request a copy of your personal data.

  • Correction – Request correction of inaccurate data.

  • Deletion – Request deletion of your account or personal data.

  • Opt-out – Opt out of promotional emails or personalized ads.

To exercise these rights, contact us at privacy@cosplex.io or through your account settings.

 

9. Data Retention

We retain your data only as long as necessary for legitimate business purposes or legal obligations.
When your account is deleted, your personal data and uploaded content are permanently removed from our active systems (subject to backup retention policies).

 

10. International Data Transfers

Your data may be processed and stored in servers outside your country, including the United States, the European Union, and India.
We ensure appropriate safeguards when transferring personal data internationally.

 

11. Links to Other Websites

Our Platform may contain links to external sites.
We are not responsible for the privacy practices or content of third-party websites.

 

12. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on the Platform, with the “Effective Date” updated accordingly.
If changes are significant, we will notify users by email or platform notice.

 

13. Contact Us

If you have any questions or privacy-related concerns, please contact us at:
? privacy@cosplex.io